QRM™ becomes the unified operating system for your facility, daily operations, staff accountability and critical events in a single command picture. Underneath it sits HQE-engineered life safety and electronic security hardware, built and supported by the same team that writes the software.
Corrections teams work around the clock with infrastructure that was installed one contract at a time. When an incident starts, officers in Central Control end up stitching the picture together by radio, by phone and by memory.
Intercoms that crackle, paging that doesn't reach every housing unit, door controllers past end of life. Every workaround adds risk and adds a step during the moments that matter most.
Cameras on one screen, doors on another, alarms on a third. Operators watch several interfaces at once and still have to piece together where an event is happening.
When something goes wrong, the first question is "is every officer accounted for?" Counting heads over radio channels takes time your team doesn't have.
Reports are reconstructed after the fact from notes, logs and recollection, hard to complete consistently and harder to defend when they're reviewed.
HQE designs, builds and installs the hardware on your walls and the software in your control room, so detection, alerting, accountability and documentation all land in the same place.
Access control and cameras engineered for secure environments, integrated so that a door event and the video around it appear together for the operator.
Officers carry a way to call for help that works without reaching for a radio, and staff posts have a fixed point to raise and receive alerts.
Reach every housing unit, yard and office with the right message, audibly, visually and accessibly, from AI/ML command-and-control software with 256-bit encryption, on-premise or in the cloud.
Know who is safe, who is responding and what has happened, and capture it as it happens, not afterwards.
Every alarm, door event, notification and check-in becomes part of one record in QRM™, the same unified operating system that runs your staffing, training and day-to-day operations.
HQE engineers, installs and supports the full system, so there's never a question about who owns the outcome.
We walk the facility, review current intercom, paging, access and alarm infrastructure, and map how your officers respond today.
We engineer coverage zone by zone, housing, yards, intake, medical and administration, around your post orders and procedures.
We connect security, duress and notification systems into QRM™ so Central Control works from a single operating picture.
Our contracting team installs and commissions the system with minimal disruption to a facility that can't stop running.
Training, testing and ongoing support keep the system ready, and keep your staff confident using it under pressure.
Doors, cameras, duress alarms and notifications in one console. Operators stop toggling between screens and start directing the response.
Electronic roll-call replaces radio head-counts, so supervisors see who has checked in, and who hasn't, while the incident is still unfolding.
Alerts, actions and check-ins are captured as they happen, giving your team a consistent, time-stamped record to review and stand behind.
Walk us through your facility and your response procedures. We'll show you how QRM™ and HQE hardware bring every cell block, gate and alert into one command picture.